1
Choose a package
Compare monthly contribution options, included service benefits and optional extras before joining.
How it works
From joining a package to getting help when a claim starts.
The website keeps the journey simple: compare a package, register the household, keep monthly records clear, and know who to call when the family needs support.
Registration
A clear member application before the office approves cover.
The online registration flow mirrors how the office works: the family submits details, then staff review the record before cover is treated as active.
2
Add family details
Capture the main member, spouse, children or approved dependants with clear contact details.
3
Submit documents
Prepare ID documents, address details and any office documents needed for review.
4
Receive a reference
The office checks the application and gives the family a member reference for follow-up.
Monthly contributions
The digital version of the payment booklet.
Pay monthly
Use the member reference for online, EFT, debit order or walk-in office payments.
Get a receipt
Every payment should create a clear receipt and a month-by-month contribution record.
Keep records aligned
The office can reconcile online payments and walk-in cash records in one admin view later.
Claims and urgent help
When a death is reported, the process must feel calm.
Claims support belongs under Services because it is part of the funeral provider promise, not a separate product families must discover on their own.
01
Call first
The family phones or WhatsApps the emergency line before submitting forms.
02
Prepare documents
The consultant confirms which IDs, death documents and member details are needed.
03
Confirm benefits
The office checks the package, waiting period, service benefits and any cash upgrades.
04
Arrange the service
The team coordinates collection, transport, home setup, ceremony support and final sign-off.
Ready to compare?